POLICIES

  • Yve Archives

    ABN: 72876775442

    This website is operated by Yve Archives. Throughout the site, the terms “we”, “us” and “our” refer to Yve Archives. Yve Archives offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


    By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

    Our store is hosted on SquareSpace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

    Online Store

    By agreeing to these Terms of Service, you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

    You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

    Product Availability

    All products are subject to availability. As all items are one-of-a-kind vintage or pre-owned pieces, availability cannot be guaranteed until an order is confirmed.

    Billing and Account Information

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

    Fraud Prevention

    We reserve the right to refuse, cancel, or hold any order suspected of fraud, unauthorised activity, or policy violations.

    Yve Archives may retain transaction records, shipment tracking information, photographs, and item details including serial numbers for fraud prevention and verification purposes.

    For more information, please review our Privacy Policy.

    Returns & Australian Consumer Law

    Nothing in these Terms excludes, limits, or modifies any rights or remedies available under the Australian Consumer Law that cannot be excluded by law.

    For more details on returns, please review our Shipping & Returns Policy.

    Errors & Omissions

    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    Nature of Goods

    Due to the vintage and pre-owned nature of our products, items may display signs of wear including scratches, marks, scuffs, odours, hardware tarnishing, ageing, glazing wear, corner wear, interior wear, repairs, or other imperfections consistent with prior use and age. Customers are responsible for reviewing all photographs and descriptions carefully prior to purchase.

    Yve Archives is not affiliated, associated, or officially connected with any of the brands mentioned or sold on our website. All trademarks, brand names, logos, and copyrights remain the property of their respective owners and are used solely for identification purposes.

    Authenticity

    All items undergo an internal authenticity review and may also be assessed using third-party authentication services where appropriate. Due to the nature of the resale market, authentication opinions may vary between independent authentication providers.

    For more information, please refer to our Authenticity Guarantee.

    Limitation of Liability

    To the fullest extent permitted by law, Yve Archives shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

    Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

    Governing Law

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.

    Changes to Terms of Service

    You can review the most current version of the Terms of Service at any time at this page.

    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    Contact Information

    Questions about the Terms of Service should be sent to us at yvearchives@outlook.com

  • Yve Archives respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from yvearchives.com.au (the “Site”)

    Personal Information We Collect:

    When you visit our website or place an order, we may collect the following types of information:

    • Personal Information: name, email address, phone number, shipping and billing address

    • Order Information: purchased items: transaction history, payment confirmations

    • Technical Information: IP address: browser and device type, cookies, website activity and usage data

    • Customer Communications: emails, enquiries, customer support requests

    We may collect this information through checkout forms, account creation, newsletter sign-ups, cookies and analytics technologies and through direct communication with us.

    How We Use Your Information

    Your information may be used to:

    • Process and fulfil orders

    • Ship products

    • Provide customer support

    • Prevent fraud and unauthorised transactions

    • Improve website functionality and performance

    • Send marketing communications

    • Comply with legal and regulatory obligations

    Payment Processing

    Payments are securely processed through third-party providers, or other payment gateways. Yve Archives does not directly store complete credit card details.

    Our store is hosted on SquareSpace, which provides the ecommerce platform enabling us to sell our products and services.

    Cookies and Analytics

    We may use cookies and analytics technologies to improve website functionality, personalise content, and better understand website traffic and customer interactions with our site.

    Marketing Communications

    If you subscribe to our mailing list or provide consent to receive updates, we may send you marketing emails regarding new arrivals, collections, promotions, or store updates.

    Customers may opt out of marketing communications at any time by using the unsubscribe link included in our emails.

    Sharing Your Information

    We may share your information with trusted third parties where necessary to operate our business, including:

    • Payment providers

    • Shipping and delivery carriers

    • Analytics and website service providers

    • Legal or regulatory authorities where required by law

    We do not sell or rent your personal information to third parties.

    Data Security

    We take reasonable precautions and follow industry practices to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

    Your Rights

    You may request access to or correction of your personal information by contacting us directly.

    Data Retention

    We retain personal information only as long as reasonably necessary for business, legal, accounting, authentication, fraud prevention, and operational purposes.

    Changes to This Privacy Policy

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be published on this page.

    Contact Information

    Privacy-related enquiries can be directed to: yvearchives@outlook.com

  • Orders are dispatched within 1–3 business days from the date of purchase. At this time, Yve Archives ships exclusively within Australia.

    Domestic Shipping (Australia)

    • Standard Shipping including tracking — $9.95 via Australia Post
      Estimated delivery within 2–4 business days from dispatch*

    • Express Shipping including tracking — $14.95 via Australia Post
      Estimated delivery within 1–2 business days from dispatch*

    *Please note that delivery timeframes are estimates only and may vary depending on Australia Post and your location.

    Risk in the goods passes to the customer upon confirmed delivery to the shipping address provided at checkout.

    Incorrect Shipping Information
    Please ensure all shipping details are entered accurately at checkout. If incorrect shipping information is provided and the order has already been dispatched:

    • Yve Archives is not responsible for lost parcels, replacements, or refunds

    • Additional fees may apply for address corrections or returned parcels charged by the courier

    If you notice an error in your shipping details, please contact us as soon as possible at yvearchives@outlook.com and we will do our best to assist prior to dispatch.

  • Due to the unique nature of vintage and pre-owned luxury pieces, we do not offer returns, refunds, or exchanges except where required under Australian Consumer Law. This includes for change of mind, sizing discrepancies, or natural signs of wear seen in the photos.

    We kindly encourage you to review all product photographs and descriptions carefully prior to purchase to ensure you are confident in your selection.

    If you have any questions regarding a piece, our team is always happy to assist before purchase. Please contact us at yvearchives@outlook.com.

    Thank you for supporting Yve Archives. We hope your chosen piece becomes a treasured addition to your wardrobe, celebrated and worn for years to come, honouring the individuality, craftsmanship, and enduring beauty of vintage design.

  • We’re here to help! Whether you have a question about a piece, need assistance with your order, or would like more details on an item, we welcome your enquiry.

    Please reach out to us at:
    yvearchives@outlook.com

    Our team will respond as promptly as possible during business hours.

    For order-related enquiries, we kindly recommend including your order number to help us assist you more efficiently.

    Thank you!